|Terms and Conditions|
Bookings made by telephone and/or e-mail will be held for the next 7 days. A deposit as shown will be required within this time. The balance will be due 4 weeks prior to the booking start date. Bookings made within 4 weeks of your holiday date must be paid in full.
If a booking is cancelled at least 4 weeks before your holiday start date we will try to re-let the caravan. If successful your deposit will be returned. If unsuccessful the deposit will be forfeited. If a booking is cancelled less than 4 weeks before your holiday start date we will try to re-let the caravan for you. if we re-let your money will be refunded. If unsuccessful the full holiday cost will be forfeited.
The number of persons allowed is restricted to the number of berths in the caravan and must never exceed the number stated on the booking form. A maximum of 6 persons are allowed per caravan and no more than 4 adults with the exception of the three bedroom caravan. We do not accept bookings of unaccompanied young people or single sex bookings such as for Hen or Stag parties. We reserve the right to terminate without notice or refund for a breach of these conditions.
The named hirer is responsible for the caravan, the keys and its contents. All bookings are accepted on the condition that the caravan is left clean and tidy and breakages and damage will be paid for by the person who made the booking.
The Park owners shall be allowed access to the caravan at any reasonable time.
Trees Caravan Park welcomes your pets. The charge is £10 per pet per stay, whether a week booking or short stay. Please bring your own pet bed and do not allow your pet on the seating or beds. If your pet fouls on site please clear up immediately. In making this service we are relying on you to respond by keeping your pet under control at all times. Hirers will be liable for any damage caused by pets.
Car parking is limited to one car per caravan except by prior arrangement.
Your caravan will be available from 3:00pm on the day of your arrival. If you expect to arrive later than 7:00pm please notify us. Please vacate your caravan by 10:00am on the day of your departure.
Bedding may be hired for the price indicated on the booking form and your beds made up for your arrival. Alternatively you can bring your own duvet covers, sheets and pillow slips. Please bring your own towels and tea towels.
A 10% discount is offered to parties that comprise entirely senior citizens staying for a full week or more, excluding Easter, Spring Bank holiday week and summer school holidays.
While every care is taken to ensure that conditions on the site are safe and secure, the proprietors regret that they cannot accept responsibility for any injury, loss or damage to person or property and shall not be held liable in respect thereof.
In the unlikely event that the caravan becomes unavailable to let due to unforeseen circumstances, we reserve the right to offer an alternative holiday date to be agreed between hirer and owner. If this cannot be achieved a full refund will be given.
Changes to bookings. Please notify us as soon as possible and at least two days prior to your arrival date if you require any changes to your booking ie additional people/pets or you require additional parking spaces etc. Not all changes may be accommodated and we do not wish to disappoint you in your request.